Billing & Plans

Plan comparison, pricing, monthly vs yearly billing, feature access, limits, and how to upgrade.

12 questions answered

There are four plans: Free ($0), Starter ($4.99/month), Growth ($7.99/month), and Pro ($14.99/month). Each plan offers increasing form limits, submission quotas, file upload storage, integrations, and features. Yearly billing saves you approximately 20%.

The Free plan gives you: 3 forms, 100 submissions/month, 3 AI generations/month, reCAPTCHA integration, single-page forms, and basic styling. Branding ("Powered by Cruxtab") is displayed on Free plan forms.

The Starter plan ($4.99/month or $47.90/year) adds: 10 forms, 500 submissions/month, 10 MB file uploads, 10 AI generations/month, Google Sheets integration, multi-page forms, and branding removal.

The Growth plan ($7.99/month or $76.70/year) includes: unlimited forms, 2,000 submissions/month, 20 MB file uploads, 30 AI generations/month, conditional logic, and additional integrations (Mailchimp, Klaviyo, HubSpot, Sendinblue).

The Pro plan ($14.99/month or $143.90/year) unlocks everything: unlimited forms, 10,000 submissions/month, 100 MB file uploads, unlimited AI generations, all integrations (including Slack, Zapier, Google Analytics, Facebook Pixel), webhooks, and priority support.

Yes. You can toggle between monthly and yearly billing on the Pricing page. Yearly billing saves you roughly 20% compared to paying monthly. Yearly prices are: Starter $47.90/year, Growth $76.70/year, Pro $143.90/year.

Go to the Pricing page in the app and click on the plan you want. Billing is handled through Shopify's native billing system, so charges appear on your Shopify invoice. You can also cancel your subscription from the same page.

When you reach your plan's form limit, you won't be able to create new forms until you delete existing ones or upgrade your plan. The app will show an error (HTTP 403) when you try to create a form beyond your limit.

When the monthly submission limit is reached, new form submissions will be rejected (HTTP 429) until the next calendar month. The dashboard shows progress bars with warnings at 80% and 90% so you have time to upgrade before hitting the cap.

Monthly limits are tracked using counters that reset at the start of each calendar month. Submissions are counted by creation date, file storage uses a byte counter per month, and AI usage tracks generation count per month.

Yes. You can cancel your subscription directly from the Pricing page in the app. Cancellation is handled through Shopify billing. After cancellation, you'll be moved to the Free plan with its associated limits.

Key features that require a paid plan include:

  • Starter+ — Branding removal, multi-page forms, Google Sheets
  • Growth+ — Conditional logic, Mailchimp, Klaviyo, HubSpot, Sendinblue
  • Pro — Slack, Zapier, Google Analytics, Facebook Pixel, webhooks, priority support

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