Getting Started

Cruxtab Form Builder is a Shopify app that lets you create custom forms for your online store — contact forms, order forms, surveys, bookings, and more. It features a drag-and-drop builder, 31 ready-made templates, AI-powered form generation, and seamless integration with your Shopify storefront.

Install the app directly from the Shopify App Store. Once installed, it will appear in your Shopify admin sidebar under Apps. The app handles authentication automatically using your Shopify account — no separate login required.

Your dashboard gives you a quick overview of your form activity, including:

• A submission trend chart
• Storage usage for file uploads
• A table of your most recent submissions
• A quick "Create Form" button to get started

There are three ways to create a form: click Create Form from the dashboard, go to Forms → New to open the drag-and-drop builder, or browse the Template Catalog to start from a pre-built design. You can also describe what you need and let our AI generate a form for you.

The app has a sidebar navigation with links to your Dashboard, Forms (list and builder), Submissions, Pricing, and Settings. The Forms section includes sub-pages for creating new forms and browsing templates.

Yes! Go to your Forms list and click on any form to open it in the builder. All your fields, settings, design choices, and integrations will be loaded so you can make changes and save again.

When you uninstall the app, all your data is permanently deleted — including forms, submissions, uploaded files, and session data. This cleanup happens automatically to protect your privacy. Make sure to export any submissions you need before uninstalling.

Not at all. The drag-and-drop builder is designed for merchants of all skill levels. Simply drag fields onto your form, configure them in the settings panel, and publish. No coding required — though advanced users can use the HTML field for custom content.

Yes. The app uses a Shopify Theme App Extension to render forms on your storefront. This works with all Online Store 2.0 themes. Forms can be displayed inline on any page, as a floating button, or as a popup modal.

Pro plan subscribers get priority support. All merchants can reach out through the app's support channels. For common issues, check our Troubleshooting FAQ section for quick solutions to the most frequent questions.